Billing1 min read
Automatic reconnection after payment
Pay the balance and the number comes back on its own, with no new QR code.
Create my accountHow it was before
After a suspension for low balance, payment reactivated the account, but the number came back disconnected and you had to scan the QR code again.
How it works now
When payment arrives, ZapZap tries to reconnect the number by itself. If the session is still valid, it comes back online with no action from you. Only when the session has truly expired do we ask for a new QR code.
What you gain
- The number is back online right after payment
- No QR scan when the session is still valid
- Less downtime for your operation
- A QR code is requested only when really needed
Before
Payment reactivated the account, but the number came back disconnected and needed a new QR code.
Now
- Payment triggers a reconnection attempt
- Session still valid: the number returns by itself
- Session expired: only then do we ask for the QR code