Support1 min read
Conversation labels to organize support
Tag conversations with your account labels and filter the list by them.
Create my accountHow it works now
Create labels with a name and color in your account, apply them to conversations and filter the list by them. Labels apply to every number on the account, so the whole team organizes support the same way.
What you gain
- Labels with a name and color
- Filter the conversation list by label
- They apply to every number on the account
- The team stays organized the same way
How it works
- Create labels with a name and color
- Apply them to conversations
- Filter the list by label
Scope
Labels belong to the account and apply to all of its numbers.