AI2 min read

An AI agent that handles WhatsApp conversations

An AI replies to your customers, understands audio and images, and hands the chat to a person when needed.

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How it works now

The AI agent replies to the messages on your number using the context you set up. It waits for the customer to finish writing before answering, transcribes voice notes, interprets images, notices when a customer is unhappy and hands the chat over to you, and you turn the AI back on whenever you like.

What you gain

  • Automatic replies using your business context
  • Understands audio and images sent by the customer
  • Hands over to a person when it detects dissatisfaction
  • Shows it is typing and splits long answers into parts

What the agent does

  • Replies based on the information and tone you define
  • Waits for the customer to finish writing before answering
  • Transcribes voice notes and interprets images

When the chat belongs to a person

  • Detects dissatisfaction and hands the chat to you
  • You turn the AI back on with a command whenever you want
  • The AI can also come back by itself after a period without a reply from you

Sounding natural

The agent shows that it is typing and splits long answers into sequential messages.

Ready to put this to work?

Create your free account, connect your WhatsApp number in a few minutes and start serving and selling today.

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An AI agent that handles WhatsApp conversations | ZapZap API